Southern hospitality is about doing right by your neighbor – that’s how we were raised. That’s why we aim for 100% satisfaction with every order. If a Rock/Creek product does not perform to your expectations, our Hospitality Team is here to do whatever it takes to make sure you get what you need to go out safely and comfortably.

Returns & Exchanges:

Your satisfaction is very important to us.

If a product does not meet your expectations, you may return it for a refund. Click here for full details on our return policy.

Warranty & Repair:

Simply put, we stand behind every manufacturer’s warranty.

We work closely with many of the premier outdoor companies, only offering products that are built to last and that have an extensive manufacturer’s warranty. Our Warranty Experts are able to assist with any repair or warranty issue that you may have. Please contact our Hospitality Team before sending a product back.

If you have questions or comments about a product you purchased from us, please contact us. We value your feedback.

-Rock/Creek Hospitality Team